TE Connectivity Recruitment Jun 2026 - TE Connectivity is looking for a new employee to fill Jawatan Kosong CUSTOMER SERVICE SPECIALIST I, that will be placed in Bayan Lepas. You will receive a better chance as well as less dangerous life in the future. Signing up for this firm makes a person able to do the ones aim much easier as well as produce the desire becoming reality.

To help this organization perspective and mission happens on legitimate TE Connectivity can be open on fresh placement as Disember 2025. All people who are interested about staffing this particular vacant, please take a part in this Jawatan Kosong CUSTOMER SERVICE SPECIALIST I recruitment. If you will be one that might fill up requirements, you can attempt to learn further info about Jawatan Kosong CUSTOMER SERVICE SPECIALIST I below.

TE Connectivity Recruitment Jun 2026

Jawatan Kosong CUSTOMER SERVICE SPECIALIST I in Bayan Lepas

Customer Care Specialist is the single point of contact for the assigned Customer account for operational issues and resolutions.

Job Requirements

Quote and Order Management

• Interface with Customers for Quote request or Price inquiries and approval
• Submit quotation request for pricing team approval.
• Sales order entry, order confirmation & expediting orders.
• Order change and backlog price adjustment
• On-going Backlog Management
• Shipment release and follow up
• Report and support past due backlog reduction
• NPI - follow up with PM/Plant/Finance for part master and cost setup
• Handle Sample order
• Process RMA / Goods replacement

Customer Service

• Handle customer enquiries & complaints. Investigate and work with other departments to resolve customer issues in a timely manner.
• Emails/Conference calls / Customer and TE Plant Visits for critical delivery issues, expedition or projects.
• Work out solutions on Customer’s special requirements, such as label, Customs process, packing & etc.
• NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.

Customer Supply Chain Management

• Initiate Stock Requisition for customer advance order or buffer stock.
• Work with Planning team on capacity adjustment in order to fulfill Customer’s demands
• Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis
• Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.
• Negotiate with Customer for VMI liability and deadstock compensation.
• Resolve logistics and custom issues with relevant functions

Customer Credit and Billing Management

• Billing attainment
• Follow up queries with Account Receivable
• Coordinate with Finance and Customer to solve pass due invoices issue
• Manage customer credit status & escalate for any abnormal status
• Apply credit release
• Process Credit note / Debit Note

What your background should look like

Competencies Requirements:

• Knowledge of SAP will be added advantage.
• Minimum at least 1-3 years working experience in related fields.
• Minimum education is Bachelor's degree Business or in relevant fields.
• Customer Focus.
• Excellent communication skill. Able to interact with internal and external partners.
• Problem solving skills
• Team player with positive attitude.
• Proactive, responsible and takes ownership of issues.
• Able to work under pressure.
• Self-motivated, independent and able to work with minimum supervision.
• Sense of urgency, analytical and able to multi-task under fast paced environment.
• Applicants must be willing to work in Bayan Lepas, Penang.
• Good communication skills in English.
• Good command of Mandarin is an added advantage.

Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

BAYAN LEPAS PENANG, Pulau Pinang 11900
Malaysia

Posting City: BAYAN LEPAS PENANG Job Country: Malaysia Travel Required: 10% to 25% Requisition ID: 144938 Workplace Type: External Careers Page: Customer Service

As one of the leading companies in Malaysia, TE Connectivity offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. TE Connectivity also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong CUSTOMER SERVICE SPECIALIST I Bayan Lepas Disember 2025 by TE Connectivity, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Bayan Lepas region from another company below.

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