IT Consulting Company Careers Jun 2026 - IT Consulting Company present a chance to fill Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based, that will be placed in Kuala Lumpur. You will definitely get a better potential customer as well as less dangerous life later on. Joining to this firm makes anyone able to reach the goal easier and create the aim come true.

To help this organization perspective and mission happens on correct IT Consulting Company is usually open up for brand-new place since Julai 2024. Everyone who are enthusiastic about filling up this specific vacant, please take a part in this Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based recruitment. If you will be one that can certainly load qualifications, you can attempt to learn more information about Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based below.

IT Consulting Company Recruitment Jun 2026

Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based in Kuala Lumpur

Duties:

• Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
• Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
• Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty.
• Ensuring customer satisfaction: You will be responsible for measuring customer satisfaction and ensuring that our customers are happy with our products and services. You will be expected to analyze customer feedback and use it to improve our offerings.

Requirements:

• Education: A diploma holder or higher is preferred.
• Able to speak in Mandarin
• Minimum of 1 year relevance working experience in a voice channel in customer service.
• Must have worked in a Telco industry
• Communication skills: Excellent verbal and written communication skills are essential for a customer service representative.
• Customer service skills: A friendly and patient demeanor is required, along with strong problem-solving skills to assist customers in resolving issues
• Able to work on shift

Job Type: Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Schedule:

• Monday to Friday
• Rotational shift
• Weekend jobs

Application Question(s):

• Notice Period

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Mandarin (Preferred)

As one of the leading companies in Malaysia, IT Consulting Company offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. IT Consulting Company also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowing through the company programs.

If You are fascinated to send an application for Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based Kuala Lumpur Julai 2024 by IT Consulting Company, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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