Jawatan Kosong Executive - Customer Service Gelang Patah Kerry Logistics (M) Sdn Bhd

Job Informations

Job Title : Executive - Customer Service | Company : Kerry Logistics (M) Sdn Bhd | Location : Gelang Patah | Pub Date : 10 September 2024

Kerry Logistics (M) Sdn Bhd Careers Jun 2026 - Kerry Logistics (M) Sdn Bhd give away a chance to apply Jawatan Kosong Executive - Customer Service, that will be placed in Gelang Patah. You will receive a better potential customer as well as less dangerous life sometime soon. Joining to this enterprise makes a people able to meet the aim simpler in addition to aid the current dream be realized.

To produce this business vision along with mission come on legitimate Kerry Logistics (M) Sdn Bhd will be wide started on brand-new place since September 2024. Everyone who are enthusiastic about filling up this specific vacant, you need to take a part in this Jawatan Kosong Executive - Customer Service recruitment. If you will be the one which may fill up requirements, you can attempt to learn further info about Jawatan Kosong Executive - Customer Service below.

Kerry Logistics (M) Sdn Bhd Job Vacancies Jun 2026

Jawatan Kosong Executive - Customer Service in Gelang Patah

Job Highlights

  • Friendly Working Environment
  • Attractive Package
  • Better Career Advancement

Job Description

  • Act as the company gatekeeper
  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Follow communication procedures, guidelines, and policies.
  • Go the extra mile to engage customers.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Ensure charges and costs are updated correctly and provide accrual as and when required.
  • A monthly update on profit and loss for services rendered.
  • To carry out any other duties as instructed by superior from time to time.
  • To perform any other duties as required by the Management from time to time.

Job Type: Full-time

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • What's your expected monthly basic salary?
  • How much notice are you required to give your current employer?

Experience:

  • Warehouse Customer Service: 2 years (Preferred)
  • Contract Logistics: 2 years (Preferred)

Language:

  • Chinese (Preferred)
  • English (Preferred)
  • Malay (Preferred)

Expected Start Date: 10/01/2024

As one of the leading companies in Malaysia, Kerry Logistics (M) Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Kerry Logistics (M) Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowing through the company programs.

If You are interested to send an application for Jawatan Kosong Executive - Customer Service Gelang Patah September 2024 by Kerry Logistics (M) Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Gelang Patah region from another company below.

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